Wyndham Garden Galena Hotel & Day Spa - Galena, Illinois

Glen W.

5 stars is not enough! Where do I begin! From the time my wife and I walked into the door, we were impressed! The facility was super clean, the staff was incredible especially Betsy the owner and Michaela at the front desk. They were accommodating in every way. The rooms were cleaned daily and our every request and needs were met! They even wanted to make sure we did not have any issues with their holiday celebration, as it was close to our room. The vibe was very friendly and almost a family atmosphere with the staff! If you get a chance, STAY HERE!

Rhonda B.

I loved this hotel. Staying during off season meant it was very quiet on a Sunday night. The room was very clean and the front desk was very helpful when I had questions. The only small drawback was the need to drive into Galena to explore downtown. But it's not far, and get there early if you want a good parking spot.
Nice pool and workout room.
Complimentary breakfast was very nice.
Make sure you also take in some sites and History around the Galena area. On my way out of town I drove up to Thunder Bay Waterfall. Beautiful in the Winter.

GAIL A.

We were in room #126. This room is absolutely beautiful, your fitness room is very clean and all the machines work great. The pool and hot tub was perfect. The complimentary breakfast was great, the employees are so hospitable, and nice. The spa was amazing! Thank you so much for such an wonderful experience.

TravelFun_seekerz

I wish TripAdvisor let you give half stars. The Galena Wyndham is nice enough, but a couple things didn't feel right. It’s not 4 stars, can’t do 3.5, so they get 3.||GOOD|- Friendly front desk and staff. We called the morning of our arrival and they were able to accommodate and early check-in. Whenever we talked to anyone they were friendly.|- Breakfast was pretty good. Wish there was a little more variety on the hot food options. During the weekend they had Obrien potatoes, fully-cooked fried eggs, scrambled eggs, and sausage. The weekday breakfast was scrambled eggs and then a rotation of sausage, bacon, and ham. – wide variety of continental breakfast options, cereals, breads, etc. They actually had an automatic pancake maker, but I never tried it.|- Amenities were kinda neat. None of us tried the in-house spa. They have a game room/casino with 6 multi-option gambling machines. Various denominations but it looked like the maximum payouts were like $1000. No big progressives. The gym was nice enough. Also, they have a sort of mini-convenience store adjacent to the front desk selling snacks, ice cream, energy drinks, and microwable meals. Bonus points for a town that goes to bed early. |- Room was nice enough, bathroom was modern. We had a nice view out the window onto the field and lake.|- Bed was nice enough.||BAD|- The room layout was strange. The microwave and coffee machine were located underneath the counter which kept me from even trying to use them. In order to use either you’d need to get down on your hands and knees. I’m not even sure how you’d be expected to get water poured into the back of the coffee machine.|- Barely any storage space. There were only 3 drawers in the entire room, which is low for a room that’s advertised as a King Suite. There are two small drawers beneath the aforementioned coffee/microwave setup, and then a 2nd small drawer beneath the closet by the entrance. Not enough for a family or room of this size.|- Maid service – I really hate to criticize maid service when I’m sure the gals are already overworked and underpaid with unreasonable expectations. But we only received service 2 of the 4 nights we stayed. And when we did have service it wasn’t completed. Ex: Used breakfast silverware and discarded plates were not taken away. There is a sign that linens would be changed if you stayed more than 3 days. We stayed 4 days and linens were never changed. Disappointing.||We have stayed at the Country Inn & Suites next door. This is of similar quality. We’ll be back to Galena and would likely return to a competing property depending on the price.

Casey G.

Excellent stay! The night desk employee was great. The room was spacious, the pillows was the pillows however the mattress was so hard and uncomfortable. The hot tub was very spacious in the pool room. The breakfast was one of the best I’ve had so far.

Carol

The good: We stayed here for two nights, post season. Good location and close to what we needed to do, downtown, golf and winery. Rooms were clean and didn't smell of deodorizer. Breakfast was fine for us, I'm happy with eggs and coffee. It's also like 1/2 mile from Galena Golf Club which we found to be a really fun course to play. Also, the pool is indoor and heated which is nice.

Downside: Not too important but when we checked in there was a loose clump of dried mud in the hallway that was never cleaned up for three days. But the one that bothered me the most was meeting locals at the pool and at breakfast that were allowed to use the facilities by management for free while we were the paying guests, not cool. Especially at breakfast when we were waiting for food only to get there and had to wait for it to be refilled after the local couple we met got theirs and cleaned the hot eggs and sausage out. It's just irritating and just bothered both of us. Oh, and one more thing, don't ask for tips on the market food that you have for sale that we take to our rooms to make ourselves. Sorry to nit-pick, it's not something that ruined our trip, but it irritated us so much I made this review.

Dan Z.

Located on the outskirts of historic Galena, this hotel commands big city prices with low-level amenities. The rooms are sparsely appointed (even the premium ones) with low lighting, small televisions, and a very limited number of quality viewing options (direct TV only, no movie channels or streaming services.). The pool and hot tub are appointed with kitchen towel-size towels for guests (really?), and the complimentary morning breakfast is standard Best Western fare at Hilton room prices. Do yourself a solid and book a room at one of the many historic inns in town. The price will be similar, but you'll at least get some character and added convenience.

Kristine P.

Great weekend experience. The renovations are great, nice new bar and breakfast was complete for us and the kids. The kids had fun in a large pool and hot tub. A nice stay to visit family.