Veda Salon & Spa - University Village - Colorado Springs, Colorado

Sara McLemore

I loved Veda the first time I came last year, but I’m never coming back here and warn anyone who reads this to look at the reviews of this salon before you do because I wish I would have before I ever spent any money or time at this place….. Absolutely 0 communication skills between multiple staff members. I was stuck in traffic on the way to my full highlight appointment which made me 30 minutes late and had called to warn the salon and asked if it was ok to still come in. They agreed so I made it in and showed the stylist a picture of what I had wanted (I’ll attach a screenshot of it compared to what I received). She completely agreed to the picture I showed and said it could be done. The stylist was kind but by the end all she did was the very top of my head and left my ends and the rest of my hair completely untouched. So now the front of my hair is basically white/ashy, my ends are golden blonde and the rest of my hair brown. It’s all streaky and looks like I came out of 2004. I was in tears when I got home from how awful it looked and all I wanted was to feel nice about myself again by getting a little makeover. I called and requested a redo and came back in so they could look at the hair and absolutely nothing was done about it. The manager said because I was late that the stylist had only done partial highlights and I’ll need to pay full price all over again after i’ve told them multiple times I would have NEVER come in if I had known only half the job was going to be done when they could have easily communicated there wouldn’t have been enough time for what I wanted and would have rescheduled. Why would I get something done that I never wanted? The stylist who looked at it at the second appointment said I would need to get a full head of highlights all over again to achieve the look I wanted in the first place. I’ve never been so disappointed in a hair salon experience.

Maddie Boat

Brandy is magic. I have medium long hair and her cuts are great. She was able to fix a haircut from a different salon that I didn't think was fixable. I'm super thankful! Book w her!!

Tammy Wuerth

Wonderful experience. My stylist was Fiona and I was so impressed with her. She was so pleasant, easy going, and very skilled. She knew exactly what I wanted and didn’t try to talk me into anything I didn’t want which I greatly appreciate. I scheduled my next appointment with her for a few months out and look forward to seeing her again.

Zoe Willis

I love this salon! I have been going to my stylist, Jessica, for three years now! She always out-does herself on the vibrant colors we go through. She is so flexible with scheduling and does an amazing job each time! My hair feels so soft and rehydrated after each session in Jess’ chair. I have curly hair and she knows how to cut, trim and style it perfectly! 10/10 would recommend!!

Haileyy Rose

Was booked with Jessica, drove 30 minutes to be told the service I booked was not available. When I expressed that I booked this appointment and stated exactly what I needed when I was on the phone scheduling, and that I was told she would be able to do it so they booked me with her; she was very dismissive and seemed like she just wanted me to get out of her chair. She just said “I don’t feel comfortable doing this service for you” which I respect to highest regard, my only ‘issue’ would be that she didn’t really give me any other option or even try to refer me to schedule with anyone else or for another day. I felt as if she just wanted me out of her chair and I left almost in tears.

(Wanted bleaching service to touch up roots, and toning service after specifically mentioned such while calling, hair is definitely damaged but I had my last treatments done at Aveda. I was planning to chop 4+ inches off- she never even asked whether I would be fine with just a cut either.)

I love these salons but I just wish that I had been treated a little better at my visit today.

Shighan

I want to first say that I absolutely love it when I have a facial with Rose. She is very knowledgeable, caring, and comfortable to be with.
I also absolutely love Christen who does my hair. I receive compliments on my hairstyle frequently.
Unfortunately, I am not going to be back. I had an appointment at 4:00 this week and just as I was preparing to go, I had a really bad dizzy spell that I couldn't even walk let alone drive. Around 4:15 I received a phone call telling me I was late for my appointment. I told the young lady I had suddenly become ill and wouldn't be able to come. She reminded me they require a 24 hour cancelation and this time they wouldn't charge me. I was trying to figure out if I was having a heart attack, stroke or what, I didn't need to hear about a cancelation policy. Things happen at the last minute that are out of peoples control. I believe Veda needs to be more mindful of that.
If I can, I call to reschedule or cancel in that 24 hour time frame. I cannot help it if I suddenly become ill or have a problem with the car or my job calls a last minute meeting.
Again my thanks to Rose and Christen for the wonderful service you provided. But I won't be back.

sunny D

Carly did an amazing job ! she took care of me and my hair and perfectly helped me bring to life the vision for the hair i wanted. i have a jellyfish cut with two long stra ds in the front and short shaggy hair up top, carly trimmed me up prior to this hair dye appointment really taking time and listening to what i had in mind for the hair cut, and when it came back around to doing the color in my hair she was super excited and tentative to detail. i wanted pink and purple stripes down my hair with that same pattern continuing down my long strands and carly absolutely nailed it. my inspiration was the cheshire cat and she totally pulled it off. im super happy with how it all turned out and i cant wait to be back to see carly. 5 stars all around.

Amanda Ortiz

Rose Collazo is absolutely amazing Esthetician! Have been going to her for years for skin care needs. She is always warm, welcoming, and knowledgeable about your personal skin care. Highly recommend!!!