The Spa At Flying Horse - Colorado Springs, Colorado

Margo Fickenscher

just had a spa At Flying Horse day. What an amazing treat. I highly recommend the December special, mistletoe head to toe. The treatments were sumptuous, my nail tech, my massage therapist and my aesthetician, every one of them went over and above to make my day so relaxing, so empowering, so rewarding. I even found a new red sweater for the holidays at a very reasonable price! Thank you, Spa team it was a great day for me and my girlfriend. Now I can go be Mrs. Claus with confidence! Ho ho ho

Chez and Aaron Courts

Michelle ALONE rates 5 stars. She was absolutely amazing with my two teens and their first time facials. I booked here because they specifically offered teen facials on the website. However, when i went in to ask about the services, (acne vs. educational facials), the front desk lady was a bit rude, seemed annoyed, and just overall didn’t want to answer our questions, just wanted to book.

Then when we came in, the girls weren’t offered the usual treatment of robes and spa shoes, we’re just told to go down to the front desk to check in, I had to bring up that it was their first treatment and yes, they want to be treated like the $300 cost this spa visit.

Then downstairs, a different lady behind the counter was worse. Extra rude and annoyed, no bother with greeting or any kind of spa feel treatment.

An extra thank you to the aesthetician Michelle for turning it all around and for taking care of them. She was polite, extremely helpful, and patient. Unfortunately , we will not return to this spa. Too expensive and just a weird experience with service.

Tracey

Gorgeous Spa w a water feature in the relaxation lounge. Excellent therapists and beautiful relaxing treatment rooms. Fantastic retail boutique as well. Order from the grill also. The food was yummy. All around excellent way to spend a day!

TilUCant

The Spa is 5 star. I’m not one to pamper myself often, but I’m SO glad I decided to while staying at the lodge. Had my first facial ever and Michelle did an amazing job. I’ll be touching my face all day in awe of its softness. And I had Joshua for the CBD stress relief massage. It was excellent!
The service from everyone I encountered was superb. Everyone was so friendly and helpful.
My only suggestion is to make sure the robes in the locker that’s assigned is appropriate for the person getting it. I’m on the hefty side and got a Medium. They were more concerned with my shoe size I think. Anyway. Obviously a small thing but just check it before you get undressed ? I highly recommend you splurge and go visit them!

Ruby Smith

Spa services we had was not good. 2 Technicians didn't follow the procedures we told them.But spa was clean area. We scheduled get 2 pedicures too but we're told none available for that day but when we came out of our spa time there was employee in spa area doing a pedicure on a customer.For all service fees (Rsf) they charge on property you would think customer service would be out standing.But only area we got great customer service was at breakfast buffet flying horse restaurant in morning time with Mietka our waitress we went there 2 days.Hotel stay :Yes I had talk to front desk about extra towels first day which took over 2 hours to receive the extra towels and had to talk to the front desk about extra coffee- but was told by manager of that area that only allow 6 coffee's per room per day and 1 lotion per stay.It is very nice place to stay but to question customers on things they need why staying with them is not great customer service to us.

hkgrl05

I had a great experience here today! Michelle gave me a relaxing and refreshing facial. And I had a wonderful scrub and massage with Joshua. Everyone was welcoming, professional and kind. Thank you!

Ashleigh Davis-Lee

First time and it was amazing. Highly recommend Josh and the June special coffee cbd body treatment/massage. Don’t let June run out! Definitely will be booking again and again.

Kendyl Berger

I had a great experience at The Spa and highly recommend! From booking to checkout, I felt like a valued guest and turns out you don’t have to be a member! Brady gave me a fantastic pedicure and was very personable and genuine. By far the best spa in Colorado Springs!