Shasta School of Cosmetology - Redding, California

Andrea Geremia

It was not a pleasant experience for me. I made an appointment for root touch-up only. Three and a half hours later I left with completely different colored hair and my grays still showing all around my face. It was my girl's first dye job ever, according to her, but her inductor never came back even once to check on her work. I was not consulted at all about the change of plans to go from root touch-up to all-over new hair color. Every step took soooooooo looooonggg. The only time I saw her instructor again was when it came time to pay and she (Sailor) literally snatched my debit card from my hand. It was so weirdly aggressive. My time and dignity are worth way more than the amount of money I "saved' while coming here. I will not go back.

Amy Rose

This school offers great prices for students to practice their skills. I am always pleased with the service I get there. The facial was especially delightful.

Rachelle Price

Unfortunately this experience was with two rude students, one of which was my apathetic/passive aggressive stylist.

My typical experience here with students is positive. I like supporting them and enjoy interacting with them, even if they are struggling. I’ve been in education myself so I understand the teaching environment. This whole experience was another story, which is why I took The time to share it.

I made an appointment for a haircut and style (just needed a trim and blow dry). When I came in I made sure that’s what they had on the schedule as I’ve had problems before with them mistaking what I’m there for or charging incorrectly. I was immediately told by the student at the front desk rudely “we close in 1.5 hours so we can’t guarantee you’ll get a style.” I’m not sure why I was offered that time slot on the phone then when that’s clearly what I made the appointment for. When I talked to the supervisor he said they never guarantee styles this close to closing. I suggested maybe they schedule the appointment earlier next time as this is half the reason I was there. The girl cutting my hair argued with me Saying she already had a client earlier (she didn’t understand what I was saying). I almost rescheduled. And I should have just left.

Before cutting my hair, the student did not take time to listen when she asked what I wanted for a haircut. She cut me off multiple times while I explained a simple cut. She didn’t ask where to part my hair, which I didn’t realize until it was too late. She pulled the collar so tight I could hardly breathe and when I asked if it could be loosed she argued with me twice, continuously pulling it to somehow proved that It couldn’t be done. It had several snap options and (I’ve never had an issue with this before). eventually I just gave up on trying as I was tired of arguing before we even started.

She was so rough and yanked on my hair multiple times. when my hand was in my hair explaining something she touched it With the curling iron. She didn’t have anything but a small barrel curling iron to Style (usually a brush and blow dry is all I need) and so had no clue how to style. Despite my trying to help (she’s a student), She kept recurling back and forth directions so it was all weird and kinky. No curls were even recognizable. The student next to her tried to help by asking if her curling iron was on still. It was.My hair is naturally curly and is so easy to curl and style. But She was so apathetic, rude and kept telling me I was done after only curling half of it. My hair is thin and there was still 45 minutes before close so there was no need to rush me out.

It looked terrible when I left. I went home and just completely straightened It.

I did privately share my experience with the supervisor and he made no
Effort to rectify it but said “he’d let her know”.

juan tavira

Teachers admitted that they don’t understand half of what they teach. Anything good that was taught were the classes you had to pay for separately that took place at other locations. Waste of money.

Ritu S

Outstanding facial services, indeed! Bri was professional and efficient. Right from prepping the skin to wrapping up the procedure with moisturizer, it was a luxurious experience. I wholeheartedly recommend using this place.

R Felix

From my man Trent hitting the fade to my girl Yvette bangin' the cornrows, to the lovely Samantha helping my hands and nails stay healthy, and finally to the excellent security guard (Cashier) Layla trying to kick me out for too many services...overall great experience. I've since been getting facials and all other types of services. I call it a poor man's spa day ? Practice self care people's!

Jenifer Davis

I love this place. It's clean, the instructors do everything good. Not to gossip but they're better than when what was Marinellos was in town does anyone remember that scandle? See, this place is ethical and still operational.

Rusi Shepherd

The last time that I went there 5 years ago, I paid , walked out, and vowed to never return. Today, I took a chance and made an appointment to get my hair deep conditioned and wet set. When I arrived, I noticed that the atmosphere was completely different. I was nervous, but was soon put at ease. I decided to add a toner treatment, and they threw in a straight razor shave for free! The students and instructors were amazing, and I felt completely pampered. They are now so creative and open minded. My experience was so pleasant that I can now honestly give them an 11 out of 10. All o5the services only cost me a total of $50.00, and was worth every penny!