Serenity Spa & Facials at Hyde Beach House - Hollywood Beach, Florida

Carolina Di Marcoberardino

Primera vez que vengo a este spa y quedé encantada , el lugar es muy acogedor te hacen sentir como en casa , las chicas son encantadoras , desde que llegas te explican todo, te hacen un estudio gratis de tu cara de cómo estás y como vas a quedar al final, es fantástico !!!, luego la chica que hace el facial rafi te explica todo paso a paso y es increíble el resultado es inmediato, es asombroso, a la salida está Lior y Natalia que con mucho amor y paciencia te explican los resultados y los planes de tratamiento, con financiamiento y hasta las cremas, encantada volvería siempre se los recomiendo al 100% ♥️

Tereza Reyes

Me encantó este lugar es maravilloso ? les recomiendo recomiendo la señora Gafi ?

Mariana Miami

They rescheduled my appointment from 4:40 to 6 PM and then called me an hour and a half before asking if I can come at 5 PM. Supposedly the person had an emergency which turned out to be a second job that she needed to leave at 6PM and the spa closes at this time, but really it shows the spa is open until 7PM. I was 10 minutes late due to holiday traffic so they refused service when I arrived. Rafa and Gina both had a nasty attitude and I am glad I did not have any treatment. THEY DID THE SAME RESCHEDULING GAME TO ANOTHER CLIENT WHILE I WAS AT THE FRONT DESK. Just hope they will refund since I had to pre-pay. STAY AWAY.

Lori Lefkowitz

I had a very nice experience. My facial was great. After the facial, they offer facial packages which I bought. They included skin products as well. I think the packages are a great way to maintain my skin on a monthly basis. I highly recommend.

Barikisu Bugumah

I saw serenity spa (Hollywood beach)on IG through an advert and I booked. They were having a promotion so I paid the amount and scheduled on the 22nd of October 2024. I went to have my facial and it was a nice experience. The lady ( Rafelina Pena) was super nice. She even recommended some products that would help me. After my facial they offered some facial packages and I chose one. The lady made me pay 100 dollars for a start and she I gave me a payment plan and scheduled me on 5th November 2024 for the next appointment. 200 dollars was to be taken from my account on the 29th of October but nothing happened. I reminded her of the next payment but nothing was done. The next appointment which was to come on 5th November didn’t come on because I was contacted the day before the appointment that because it’s voting day, I should come in the afternoon or reschedule and I told them I can’t because I will be working so they should reschedule me on 12th ‘November but they didn’t. The day came and didn’t see any appointment and sent them a message and they replied asking when again I could come and I told them Thursday, 15th November but nothing happened again and till now I haven’t heard from them.
After I paid the 100 dollars, she gave me a peeling gel which I don’t even see any peels but I want to know is, that peeling gel cost 100 dollars?

Natalia Jaramillo

I have done 2 facials here and I absolutely love them! This is my third time coming because they are excellent. They take their time and make sure I’m comfortable and happy. The front desk is always so helpful and kind. I’m very impressed with this spa. Totally recommend it.

Cecilia salamanca

While searching for a place to get a facial treatment, I stumbled upon Serenity Spa & Facial at Hyde Beach House. From the moment I arrived, I was impressed by the facility and the welcoming staff. They conducted a thorough analysis of my skin and personalized a skincare treatment based on the results. The outcome of the first treatment was fantastic! My skin cleared up beautifully with fantastic hydration and a healthy glow. It made me realize the importance of maintaining regular facial treatments, so I opted for a package of 12 sessions to ensure I achieve great results for my skin.

I'm incredibly grateful for the professionalism of the staff, particularly Rafi, whose expertise and professionalism was evident throughout the process. Additionally, I must commend Lior for her outstanding customer service, which truly enhanced my experience at Serenity Spa & Facial

Brett BK

Total scam. These people are so pushy and insulting, it borders on abuse. I cannot believe the levels they stoop to to get you to sign your money away. Unbelievable. Truly unbelievable in this day and age. You don’t need to scam people! Just be honest and run a decent business.