Naveana Nail Salon - Albany, California

Aunye Scott-Anderson

After 5 days my overly priced Gel manicure peeled completely off from cuticle to tip- paid $100 for a mani pedi- no acrylic and now I don’t even have any of the color left. The whole reason I got the gel manicure was because I live a very hands on life - I didn’t think that washing my hands and taking a hot bath would completely obliterate my expensive manicure. Awful job- I want a refund

Kristin N

5 days later my regular polish nails are still looking fresh! I can’t believe how well the posh is staying on. I attribute it to the skill here

Robyn PN

TLDR: Don't waste your time here.

I don't understand how this nail salon has so many good reviews. Went in on a Sunday afternoon for a gel pedi as I was around Solano Ave. I moved to the area and was looking for a new go-to Nail salon. When I got there, I was given a little chart to pick my color, some other lady took the chart right away as soon as I let go of it and when it was my turn to sit down, they just asked me what number was the color I chose as if I knew that I had to remember the number. I had a bad feeling already that this is not a good place to be.

They didn't assist me to sit down, nor with my jacket or things. Water to soak my feet was cold, no assistance with the massage chair. the girl who did my nails was rushing to get my nails done. She scrubbed my feet very very gently and after rinsing, left my lower legs wet- didn't dry it and just went straight to get polish on. I asked if she can dry it because it was cold, she just grabbed some tissue and patted it quickly.

For my color - she did two coats of gel polish without any UV light. See the photos on how uneven the polish are. The "massage" was a joke. No effort at all, it was like as if she was just putting oil on my skin, no pressure.

I cannot think about anything good with my experience with this nail spa. I paid 45 for gel pedi plus 5 tip.

On their website, they described their pedicure as:
"Pamper yourself with a basic manicure or pedicure that includes nail trim, shape, cuticle refinement, and smoothing
rough skin. Next, take pleasure in a mini hand or foot massage, followed by a warm towel wrap. Your nails will then
be treated to a high gloss buff or a precise polish application for a finished presentation."

The one on the front & the lady who did my nail seemed friendly when they talk to you thus the two stars, but other than that anything on the website is all nonsense. See the photo attached for the "precise polish application" claim. Maybe tired and overworked? But I don't think the service I got deserved the price I paid. Please don't waste your money here. Very disappointed.

Laura Lyons

Great service and great deluxe pedicures! My go to spot in Berkeley.

Jowana Mitchell

The pedicure was done really well and deserves five stars but the owner needs to take a class in customer service if they want to continue charging $50 for a pedicure with gel polish. Asking if one has cash for a tip before asking if they enjoyed their service is crass.

Leah Clark

I love the crew at Naveana. This was the nail tech’s first time doing this style and it came out perfectly! I’ll definitely go back.

Jared Guadalupe Ayala

I’ve gotten acrylics here twice and both times were fantastic. The technician was very careful and thorough in making sure that my acrylics were smooth and she actually listened and took care of any little flaw I pointed out, which is quite uncommon in my experience.

Sierra M Kenoly

I am extremely disappointed with the owner of this place. I called to book an appointment to get dipping powder only nails and gel only toes. The owner asked me if I had still had the gel and the dip on my hands over the phone and I said yes. I arrived and I was pretty satisfied with my service until the owner demands I pay her $20 over than what I usually pay every 2 weeks I come here plus a $10 tip for the other gal. No problem. I tell her that I usually pay $20 cheaper and I get the same service every time, but I quickly ran to the bank to grab cash (she asks me every time to go get cash and not use my debit card, not sure why) and pay her. I came back and she embarrassed me with arguing with me in front of all of her customers. I was in disbelief. I called to let her know that she embarrassed me and she continued to argue with me. No sympathy whatsoever ever. All the owner cares about is money not her customers. This really put a bad taste in my mouth. I will never come here again.