Mad Men Barbershop - Schaumburg, Illinois

FERDARY C.

Pésimo servicio, atienden super groseros.

frank H.

Exelente

Emiliya V.

Didn’t even bother making an appointment—customer service was terrible! No proper greeting, just a plain “hello” that made me question if I even called the right place. Take your business somewhere that values professionalism!

Christopher S.

I've driven past Mad Men for years and since my usual stylist was unavailable I figured I'd drop in on my way to work. The hours posted on the door show them as open on Tu-Fri from 10-7 so I parked and walked up. The door was locked. Someone was in there but not responding to my waving. When I knocked, she answered and informed me that the business is actually closed on Wednesdays.

When I suggested updating the posted hours on the door window, she stated that the website, Yelp, & Google hours are current and that the door isn't getting updated. That didn't sit well with me. I wasn't going to post a review at all until I looked at this google page. A lot of the business's responses to the negative reviews, while entertaining, really show a culture that consistently blames the customer when they share a bad experience, in some cases publicly shaming them (some examples of the business responses end with things like "have the day you deserve" and "I can only write the policy, not force you to read and comprehend it."). This is exactly the vibe I got when instead of just saying something along the lines of "oh yeah, our hours are wrong, we should get that updated, sorry for the inconvenience" she instead deflected as if the information listed online was relevant to a potential customer physically standing in front of their door, where that same information is stickered on there incorrectly.

*This experience does not reflect the quality of the work done by the stylists.*

Daniel G.

I have been going here for over three years and never had any issues. This month, I got my first bald fade, and for the past few days I have been getting nothing but compliments. Angie did a great job. The place is always very clean. High marks and strong recommendation.

Christian B.

Always dead. I went in for a hard part combover. It was too high. Saw someone else the next time and they said to make sure I come there so I don’t get a high hard part. 🤣 Had a personal emergency and had to cancel the day of but before the appointment. They charged me full price. I’ve never had a barber shop do that. It much be because nobody wants to go there and they trying to stay alive. Don’t believe the friends and family reviews.

Edit: It’s weird that she assumed I’m not from the US in her reply. 10 year navy vet born in southern Illinois. I did not call 5 minutes after the appointment. Maybe by the time she enter it into the system. Then she also said it was ok on the phone. Why should I even bother calling? Worst barbershop I’ve even been to. Closest to where I live, but the drive will be worth it.

Amol G.

Worst experience with the recent visit couple of days back. Shampoo is not included but still the price remains same. Quality of the hair cut was also bad. In spite of telling to clean the side burns they left it half way. Also the back side cut for me was completely pathetic. I have attached the photos. I wish there was option of 0 or negative rating.

randy B.

I brought a friend of mine to the mad Men Barber shop they did a wonderful job after they got done his ears were lifted and he looked younger