Leaf Spa Chicago - Chicago, IL

Kelsey G.

The Leaf spa esthetic and spa menue drew me in. I love the concept overall. Everyone was very kind. My massage therapist and treatment were awesome. Once past the front desk area the leaf spa appeal ended. The locker room and lounge area left something to be desired. I’ve been to other fairmont property spas that really lean into the spa experience. This one did not. The finishing touches were not there. I could see stuff hanging out of the storage area. The ottoman in the locker area was stained. The robes were thin and not a good universal size (too small and I am average size). The lounge area felt worn and lacking enough zen ambience (ie mood lighting, fresher appearing furniture) and the showers had halfway working attachments and not clean to my standards. The steam room and refreshing area were nice. Won’t be back to this spa.

Katia K.

I recently visited this spa and had an amazing experience. The staff was friendly and welcoming, and the facility was spotlessly clean. The 50-minute massage was relaxing, especially with the hot towels, and the eucalyptus steam room was a delightful bonus. I enjoyed my time so much that I ended up staying longer. They also offer fantastic membership packages. Overall, it was a wonderful experience, and I highly recommend this spa to anyone looking for a peaceful and rejuvenating retreat.

Faith F.

Just had a massage with Trina today at Leaf Spa, Fairmont Chicago. It was wonderful. What I asked her to concentrate on she did. Requested back and shoulders. She asked if the pressure was too much or not enough. She was very soft spoken and kind. The facility was very clean. They had lockers with locks. Also, the receptionist was very pleasant. Told me all the things I could do before my appointment. All the amenities for after shower were there. Well worth it. Thank-you Trina.🙂

Victoria

My sister and I travel from Detroit to come here! Silvia at the front desk is so sweet and facilitates an intention ritual before you begin your service. The facilities are very clean, modern, and relaxing. I especially love the steam room and hot tea selection. Their messages are top tier and always start on time. Dorothy is my masseuse of preference and my sister loves Alex. It’s an overall great experience and I highly recommend Leaf! I cannot say enough good things about this spa.

Jasmin W.

The vital force massage with Trina was amazing ! I’ve had massages at leaf spa with other therapists and they were not half as good as Trina. Trina was very communicative and ensured I had everything I needed, she warmed the massage bed and provided additional blankets which helped enhanced my spa relaxation, her massage techniques were amazing ! I came in extremely sore from a boot camp workout and left our feeling 10 times better by the next morning all of my exercise pain was gone ! I’ll be booking with her from now on

Latifah

I am so impressed by this spa! From the check-in service (Jasmina was the kindest person ever), to the welcome ritual, to the massage therapist, to the treatment, to the decor, to the products, this place is amazing! I had the Serenity Slumber Body Treatment which consisted of a massage, scrub, and scalp massage — it was the perfect rebalancing and realigning treatment. I can’t say enough about how knowledgeable Alex was of the tension in my body. I’ll leave the welcome ritual a surprise but will say that that really started my experience off on the best note.

oana N.

I recently visited Leaf spa with a group of friends and wanted to share some constructive feedback about our experience.
Firstly, the front desk staff was unwelcoming and rude, which set a negative tone for our visit. This person could benefit from coaching on professionalism and customer service.
Additionally, the massage room was uncomfortably hot, and I noticed the therapist had to remove her uniform top due to sweating. It seems the climate control was not functioning properly, which detracted from the relaxation we were seeking.
While the therapist was friendly, the massage itself was very basic and did not meet my expectations, especially given my extensive prior experience. Furthermore, the session lasted about 45 minutes instead of the promised 50, and a 20% gratuity was automatically added, which felt inappropriate given the service quality.

Overall, this experience was very disappointing/underwhelming and felt like a waste of time and money. I hope management considers this feedback to improve the spa experience.

Kassandra P.

Teri was phenomenal. Me and my bf had the couples massage and it felt Amazing. I was sooo relaxed. Pressure and technique was great. My bf had Jessie and I heard him snoring so clearly she was amazing too. He said she was great. 10/10 will be back again with these ladies. Thank you!