Meagan McCorkle
1/5
I'll start by saying I've been a die hard Japanese softgel user for YEARS. I generally see the same nail tech for years at a time and was very comfortable and well versed in the soft gel products my previous nail tech used. Sadly she went out of biz and with a recent move to LBC I was excited to try this high rated nail spot....
however when I showed up for my appt with grown out soft gel on my nails you would've thought I had personally insulted Donnie's mother or something. She looked at my nails in a disgusted manner and accused me of having hard gel on my nails. I told her that I was adamant about my previous nail artist never using hard gel on my nails because it really messes them up. She berated me for showing up with anything on my nails and told me that she had a severe allergy which was clearly listed on her website. I never saw any such mention of any such allergy. However, I did not have any hard gel acrylic or dip powder on my nails so I figured I would be fine to come in. After about 10 minutes back-and-forth trying to convince her that I knew what I was talking about she basically concluded that we wouldn't be doing a service. I was very frustrated after waiting almost a month for this appointment and then to be treated so rudely and shown out so quickly, I'm really shocked that this woman is still in business. It's a shame that people with greater talents and much better customer service skills are no longer in business but this wacko is still getting steady clients. Nail art lovers beware-they are not so nice at hey nice nails.