Commonwealth Senior Living at Haddam - Haddam, Connecticut

Commonwealth Senior Living at Haddam, ubicado en la dirección 1556 Saybrook Rd, Haddam, CT 06438., es un centro comunitario y residencia de ancianos que ofrece servicios excepcionales para la comunidad de adultos mayores. Con un teléfono de contacto 04678877, esta residencia cuenta con una página web oficial commonwealthsl.com en la que podrás encontrar información detallada sobre sus servicios y programas.

Una de las características más notables de Commonwealth Senior Living at Haddam es su compromiso con la accesibilidad y comodidad de los residentes. El centro cuenta con entrada accesible para personas en silla de ruedas, así como con estacionamiento accesible para personas en silla de ruedas, estacionamiento en el lugar y estacionamiento gratuito, lo que facilita el acceso y movilidad dentro y fuera de la residencia. Esto es especialmente beneficioso para aquellos residentes que necesitan asistencia adicional para desplazarse.

En cuanto a sus especialidades, Commonwealth Senior Living at Haddam ofrece servicios de centro comunitario y residencia de ancianos. El personal altamente capacitado y amable del centro se dedica a proporcionar un entorno seguro, acogedor y estimulante para los residentes, promoviendo su independencia y bienestar general. Además, el centro ofrece una variedad de actividades y eventos sociales, así como servicios de atención médica y de apoyo personalizados.

Según las 15 opiniones disponibles en Google My Business, Commonwealth Senior Living at Haddam tiene una opinión media de 3.9/5. Muchos de los comentarios de los familiares y amigos de los residentes elogian la atención y el cuidado excepcionales que reciben los residentes, así como el ambiente amigable y acogedor del centro. Sin embargo, algunos han señalado la necesidad de mejoras en la comunicación y la atención al detalle.

Opiniones de Commonwealth Senior Living at Haddam

Sue Gascoyne

1/5

AVOID this place if possible. My mother was a resident here for 3 years and at first (when it was Saybrook at Haddam) it was great. The food was freshly cooked, and the staff was nice.
Since Commonwealth took over about a year ago, it has gone downhill. The food they serve now is NOT freshly cooked, it's from an institutional food service and is most times inedible. My mom constantly complained that the fish was dried up, the chicken was so tough you couldn't cut it and there was no fresh fruit or veggies.
Due to circumstances that my mother needed more assistance, I had to move her out. She fell in July and was in rehab for a month. After finding out that she needed more assistance that Commonwealth couldn't (wouldn't offer), the Executive Director refused to work with me on the charges and insisted that I give a 30-day notice. I ended up paying for 2 months that my mother didn't live there. And then after being OVERCHARGED, I had to fight for the credit that was due to me.
The staff is mean spirited and selfish. After many meetings with the management, and begging to have different caregivers assist my mother, all requests were ignored.
I urge anyone looking for senior living to look elsewhere. The building is pretty but remember - "You can't judge a book by its cover".

Isabel perkins-lovejoy

1/5

My mother in law lives there and the name used to be Saybrook. It was a name that really was nice for people living there. Named after a beach town nearby. About a year ago a company from the South bought them out. Renamed it to the Commonwealth. This took away that Connecticut River Valley feel. They also had a memory care side and it used to be called “Safe Harbor”. The new corporate geniuses decided to name it “Sweet Memories” this seems like a sad insult to people struggling to remember! The WORST thing they decided to do was to bring it in the Sisco Institutional style menu they serve in the South. I bet prison food is better. For some reason, they think it is healthy to serve a multitude of Fried Foods every day. They serve fried Hush puppies and other southern friend foods. The food is usually not even edible. The fish is like rubber or super dry. Chicken & pork are like cardboard. Hard to cut and even harder to chew for an older person. The hamburgers are even terrible. Vegetables are never farm fresh. They just serve overcooked slop. They serve over salted food. The quality is so terrible and unhealthy. The decision to follow this horrible corporate, health harming menu is a daily disappointment to all residents. The staff are very nice and helpful. It is not the staff’s fault just upper management.

Eric Porterfield

1/5

Both of my parents are residents at what is now called Commonwealth Senior Living at Haddam. They have lived there for more than a year now and since formally named Saybrook at Haddam. First, it is interesting to note the last review by a former food service cook/employee. It is just one of many factors you might consider, but an important one. Due to the nature of my parents' condition and sister's conservatorship, I have little say over my parents being located there. Aside from the naturally depressing nature of a parent being put in a facility that is not close to or anything like the home they once lived in, Commonwealth Senior Living at Haddam is far from adequate on a number of levels. Food is (as stated below) not great. There is little to do that my parents enjoyed before being placed there. They are disinterested in any relative that has no authority or conservatorship. And, yeah, it's depressing as hell -- for my parents and me. Given the cost, it is far from the quality found in other long-term care facilities I have worked in and visited -- that also cost far less. Due to the passive-aggressive nature of administrative staff, it appears their mission is purely profit-motivated. Under staffed, controlling and secretive in nature, you will find a great change in their once generous and friendly disposition once your loved one is "under contract". In fact, once you make a complaint of any kind, their prevailing interest seems not to be about the complaint itself but the fact you dare make it. I will say that my encounters with service staff has been generally positive. Administratively, the place is a mess. This corresponds directly to a corporate attitude reflecting well-practiced but phony-to-the-bone empathy and concern. Twice, I have had to seek assistance from the local Probate Court to establish rules (seriously) for calling and seeing my parents. Thankfully, the court orders provided clear guidelines. The moral of this story is simple: If you DON'T like having your chain yanked because you're concerned (about practically anything) in respect to your aging parents, keep looking. This place will break your heart for $1 let alone $10,000/month. There are far better options.

Kent Jarrell

5/5

My 103 year old mother has been here since spring 2019 (with a summer off in Nantucket). We have been very impressed with the personalized service from all the staff, including professional care from the nurses.
My mother had to recover from a fall and staff worked closely with my family to make sure that my mother got the care she needed to recover as much of her activities as possible in a safe and appropriate manner.
The facility seems more like a Marriott than an assisted living facility. The food is surprisingly good, including wine at dinner. There are smaller private dining areas for family events, which we have used for than once.
I could not imagine my mother at any other facility.
I sleep well at night knowing my mother is safe and just five minutes away.
The pool table is great too...

Barbara Haines

5/5

My mother has been living at The Saybrook for over three years. Moving from a house to an apartment was a big adjustment. She's happy with her living space and very grateful for the welcoming, supportive community at The Saybrook. The staff has been terrific – can't praise them highly enough for how they've handled everything during the COVID-19 pandemic.

Sherri Ginand

5/5

Staff is supportive and compassionate. Facilities are clean and elegant. Food is great. My mom enjoys the variety of social activities.

Susan Solimini

1/5

The only thing good about this place is it appears clean. They do not follow a treatment and don't notify the family of any concerns. I am praying my aunt is removed. Her legs were double their normal size because they don't elevate her legs, after informing them multiple times and it is in her treatment plan. This place is a disgrace. You pay many thousands of dollars per month to live here, you would think there would be some compassion for the aging. Avoid this place.

imjuliatoo

5/5

Everyone at the Saybrook at Haddam has been a blessing to our family. I appreciate all the care and attention they provide my Mom and we are grateful that she is in such good hands. It has relived a lot of stress and anxiety having her safe and sound at Saybrook at Haddam! Thank you all!