CleanSpa - Manicure - Pedicure - Fungal Toenails Laser in Chesterfield MO - Chesterfield, Missouri

Emily P.

Last time I will ever be back to CleanSpa. Not sure why I gave them more than one chance. My nails have looked sloppy at best both times I've been. They won't use a fan or even just take the time to dry in between coats so no matter what, the nails NEVER dry and they look horrific before you even get out to your car. Not to mention the nail polish all over my fingers instead of my nail bed to begin with. I paid over $120 plus tip for them to spend maybe a minute and a half on the massage portion of the "luxury manicure/pedicure". The manicure was worth nothing to me. The shape I was given is wonky and the skin all around my nails is shredded and dried out because of the tech's overuse of the buffing pads. I also had to wonder why the tech's tools were visibly dirty. I realize they (are supposed to) use an autoclave there but maybe try also wiping your tools down before putting them in there So gross, especially for a place that is supposed to specialize in cleanliness.

EDIT: In response to the owner’s reply - Insinuating that your customer is lying about their service is a wild way to handle a criticism. I wouldn’t have posted a review had this been my first bad experience at your establishment. I’ve posted my proof in the pictures so that you can apologize. I’d also like to add that the whole reason I booked at cleanspa is because I do NOT use acrylics and haven’t for years. I promise you the damage is from your tech. I think you should accept that you made a bad business decision by hiring a tech that is not that skilled, and rethink slandering an (over-paying) customer when they bring it to your attention. You also failed your employee, you could have prevented me needing to out their name had you done a little research in your books to find that I did in fact book there when I left the review and once before with that tech. To specify, I did not choose the tech(s) for either appointment, I had selected any available. Again, wild way to respond.

Nikki S.

Melanie is amazing! My pedicure today was relaxing and she did such a wonderful job! I'll be back with my husband soon!

Taylor O.

I had a mens pedicure and reflexology massage…they did a great job and I’ll certainly be coming back! Strongly recommend - the facilities and staff were top notch!

James N.

I had the male pedicure. The receptionist was very busy, but kept things organized. The group of women performing the pedicures for different people were very skilled at their craft. I would recommend this place, but you need to schedule days, if not weeks, in advance.

Wild W.

I had the Classic CleanSpa Pedicure for Men with Wonder - she was great! The staff was very friendly and all of the techs were very good and were really great to talk to. Since this was my first pedicure, I asked a lot of questions and got all the answers i needed. I would recommend !

Mary

I am very pleased with my experience! My feet were Bahamas ready!

Lucy H.

I booked an Ultimate Pedicure online with Gita. When I arrived a few minutes early, I was friendly and quickly acknowledged and checked in. The receptionist took me to the polish to pick my color. Then I was taken into a private room for the zero gravity chair pedicure.
Gita gave me a warm neck pillow and blanket, dimmed the lights, then reclined me back. She did a fabulous job. She is meticulous and thorough. It was an amazing 75 minute relaxing pedicure. I wish I lived in town so I could come more often.
While this didn’t bother me, it is important to note that there are manicure stations in the same room, so there may be some chatting. For me, most of the pedicure was just me. A mani service came in near the end, but it really didn’t bother me. It was just like background noise.

Bre J.

Was told that my appointment would be pushed back by a 30mins. Called and let them know that it would not work for me due to other obligations. They said okay and STILL charge me for a service I did not receive!!! Called them and whomever worked the front desk said they would send a message to management and try to reverse it. I called for weeks trying to talk to someone and the phones were never answered and any voicemail I left was never returned. This happened in August and I’m STILL dealing with in OCTOBER! I’m told management is usually only there one day a week so they don’t know when I could talk to them personally. So yeah still waiting on that refund…