Brookfield Village Hall - Brookfield, Illinois

Jose J Ruiz

I absolutley love this town hall, theres a blond lady that handles permits on the up front desk and from all the villages and towns that I visit for permits as a contractor they are by far the smoothest town to work with just do what your supposed to do!! Great job I wish more towns where like this:)

Dan H

Got a notice that my water was disconnected when I came home from work and that I had to pay $800 for it to come back on. Apparently they sent e-bills that went to my spam folder. No phone call, supposedly they sent a letter out but somehow I didn't get that either. Went to the village and they couldn't have cared less...just wanted their money. Don't move here they're crooks! Not worth it!

Peggy Anne Medeiros

I love the farmers market. Loads of fresh Michigan fruits and vegetables.

World Changer Consulting Marti Hannon

I absolutely love this town, it is a community of people who care. I’ve lived here for 13 years and would choose to live here over any of the Chicago suburbs. So many great restaurant choices. Great farmers market. Community events. Close to every store you can imagine. Public transportation is accessible, not the greatest pace services, but they are available.

Gabriela Ariza

Poorly ran place. The previous village manager did a bunch of questionable items and the women at the front desk can’t provide correct information which resulted in additional ridiculous fines. This should not fall on residents. Clean up your act.

I don't see a separate google page for the Brookfield police but I'll leave it here. Same 1 star for them as well. I called on Friday and left a voicemail to find out what I need to do for a guest parking pass. No call backs and it is now Tuesday. Talked with village hall, they said to just come in. What an inconvenience to come in. Luckily I have the day off, but not everyone has the opportunity to do this. Also I need this vehicle sticker soon and there is no urgency for them. Oh but when it comes to get paid, they sure jump on that.

ANOTHER UPDATE: Vehicle sticker season is here and I was trying to purchase a vehicle sticker for my roommate. They needed her present at the office when before I could just buy the sticker. She goes there and the woman at the front desk is rude. She says she won't get a ticket on her car because they have stopped all citations while sticker season is going. This was Tuesday when I gave them the check. Friday, already got a ticket for not having a vehicle sticker. I called the police, they said that the Village didn't inform them of anything. The village hall has the WORST communication across the board. Horrible people to work with. This is where our tax money is going to

I would like to continue with the update. Just emailed them because it's been over 3 weeks and I still haven't received the vehicle sticker so I emailed the finance director. He's like oh the sticker is here for pick up. So I have to reach out to you people to tell me if the sticker is in the office? The front desk told me it was going to be sent through the mail. So what is it then? No one knows what they are doing. This is where my taxpayer and vehicle sticker money is going to?

UPDATE: Reached out to 3 board trustees about these concerns with the village. No response. Also the police returned my call about a ticket that needs to be voided. I told them I received 2 residential parking stickers and they said that I received them because I complain complain and complain. Come again? How about you admit for once your fault and errors as part of the village staff? How about you look why I had to reach out numerous times to get a response and the stickers from your staff? Do not start blaming residents. Stay away from this village. Do not even purchase a home here.

Virginia Baez

They have so many rules and fees for everything. I've never paid so many fees until now. They "send" me a bill that i never receive and then add late fees and disconnect without notice. I n have to move away groom this town for good.

Elisa Frutos

I went the other day to purchase my city sticker. Now I know I was late and I was going to pay the late fee. Not the problem, I got there early and I was waiting in line the cashier told me ill be right with you. Some lady walked right in front of me and the cashier asked her hi how can I help you and let her cut in front of me I felt so horrible. I didn't directly tell them anything I called the manager and she didn't even apologize she just said im going to investigate like she didn't believe me. Its sad to see people treat others like if they had no value. For whatever ignorant reason im not sure.

pat manning

Heavily taxed village with managers for the managers. Highest tax rate trying to build another 6 million dollar library....while residents pay a refferendum. To replace streets....?!?!?!? Not a decent restaurant .in town . Only .18 crappy. Taverns. Working with cash . Probably. Skirting . Taxes...ready to move....