Aiyanna Wellness Day Spa & Salon - Ponderay, Idaho

M. Caitlin Short

I was hesitant to review but really feel it's important for Dawn Borkowski as well as potential lash lift clients to know my lash lift and tint turned out terrible. I got the impression that Dawn had not done the procedure often as she was late setting up by nearly 15 minutes and kept pausing to review the printed instructions that came in the kit. It was my first time having a lift done but my lashes were over processed. Based on a basic Google search I believe she coated my entire lash with the processor instead of just the lower half, leading to fried, overly-curled lashes instead of the lift that was desired. Dawn was very kind and friendly but lash lifts are not her forte. I should have done further research when I didn't see any reviews mentioning her by name. The receptionist also gives out false compliments, saying I was glowing when she mistook me for a facial client afterwards.

Updating following the business' reply: I never reached out to management because there is literally nothing they could do to fix my lashes as there is no reversal for the lift chemicals. I'm sure Dawn would have fixed them upon removing the base if that were the case. I'll just have to wait for new ones to grow in.

I also waited so long to review because I was hoping they would relax over time. Given it was my first lift I didn't want to over-react but my lashes on one side are so curled they're literally touching their roots six weeks later. And it isn't a smooth, even curl. They are kinky and look like I took a mini crimping iron to them. I wasn't even planning to write a review but I received an email from the company asking me to. I'm not sure what to say there regarding the timeline.

Please thank the receptionist for me, that's very kind. At the time I felt embarrassed as my eyes watered like crazy during the procedure, making my eyes all puffy. I have very sensitive eyes and mentioned that at the start of my appointment. Perhaps my tears affected the processing chemicals, in which case I really wish Dawn would have advised me to cancel and book a different service instead of trying to make it work. I don't recall my exact words but I did mention I wasn't sure I'd be a good candidate for a lift before she had started. I put my trust in her experience and regretted that choice.

Miranda Fenlon

Great place! Staff is super friendly and made us feel comfortable. Decor is VERY North Idaho rustic style. Massages were superb. Masseuse did discovery on each of us and asked before using product or fragrance. Facial was alright, I feel like for the price it could be more. Overall great experience will continue to go for massages on regular basis.

Louise Sevilla

I went to try the pain relief package and I was a little skeptical at first because my shoulder has been unable to really move for the last couple of months. At the beginning of the appointment I met with the therapist Nora. She sat and talked before even touching me so that we both had a solid understanding of the process. Nora was AMAZING… I always worry that the therapists will not be strong enough or actually listen to what I’m there to resolve. She worked out the knot that has been causing all these issues and I had to give her a big bear hug after…. Because I could! Mika was a wealth of knowledge and helped me to better understand why I was having the problem and showed me some exercises and stretches to prevent it in the future. Arla , thank you for having such an amazing group of practitioners. I will be coming back!

shawnett dennis

Do not book online ! Do not waste your time or money here ! We were completely ripped off ! Paid cash for services we did not receive at all ! I was told because I booked online for massage I booked with someone who wasn’t good at what I asked for ! But you offer it under “ add on “ with all your therapist ! We booked 2 massages 1 deep tissue both with magnesium and one reflexology. What we got was nothing ever close !

Teresa Hammel

I have used this spa often and always with good results. Recently tried the Diamond Glow facial and it was amazing! Amazing products and techniques to exfoliate skin and uses ultrasound to infuse collagen into skin layers. You come up glowing.

Brianna Thaxton

I had my nails done by Gina for the first time today. She is very dedicated to her work and such a sweet woman to talk to. She was helpful and patient while I tried to make up my mind on a color. Thank you so much for the great work! I wanted to spoil myself and get my nails done and I also wanted them to look good when taking photos of products for my Etsy shop- Inspired Paradise Arts. Thank you Gina, my nails look beautiful and I can be proud of them in my photos.

Carol Young

I had the pleasure of experiencing a Glo2 facial recently at Aiyanna Spa!! The experience was rejuvenating and relaxing. It has been not quite a week and my face still feels softer!!!! Highly recommend!!

Angela Cochran

Fantastic Glo facial.I could fell each stage of the facial working from the Co2 ox-foliation to the lymph massage invigorating my skin. I felt revitalized by the experience and aromas. My face was noticeably dewy and had a more youthful look and feel. My 88 year old mother also had a Glo facial and the difference was even more dramatic! I highly recommend this treatment and all the great services offer at Aiyanna.