Rising Sun Spa - Louisville, Kentucky

Tammy W.

The massage therapist have NO training, nor even understand English!
My husband and I decided to try this place because it was close to family we were in town visiting and it was a snow day.
We did not appreciate them sitting on us to massage our backs. Young girl working on me seemed to be angry, extremely rough and fast and I do not mean deep tissue therapy, felt more like abuse. She proceeded after many attempts of me saying "ouch", "no", Please don't " and holding back to resist her trying to pound on top of my head, trying to crack bones in my knuckles and wrist, and aggressively jerking all of my limbs and toes. She would stop that specific violet act and then continue to next area in same manner. It finally ended with me having to quickly sit up, put my hand up in stop poison and say 'No More, I can't handle no more" she still had no clue and I was expected to pay full price.
I could not even explain to women that seemed to be in charge because they did not understand and started yelling for the full $70 so we paid and left.
It was the worst experience I have ever had.
I get massages everywhere I travel and in my home town but I have NEVER been treated so badly.
Businesses like this give bad raps for other small businesses.

Stacy J.

Super strange experience. I called them today to book a Mother’s Day Massage. The women who answered didn’t quite speak English so I switched to Chinese.

She then quickly told me in Chinese that she wasn’t interested in our services and that I should stop calling and harassing them.

I guess they’ve had telemarketers…. But I certainly wasn’t one. She wouldn’t let me get a word in otherwise and hung up.

Management - Not sure what you have going on but your employees shouldn’t be so rude and jump to conclusions!

JJ [. M.

Amazingly relaxing service! We did a couples massage and it was wonderful! This is a must try with your BFF or partner! Will be back again! Definitely worth it!

Rick D.

Thank you for the great massage. After a good workout from the gym a couple doors down to a wonderful massage with hot oils and stones. Very clean establishment and inviting atmosphere. Located in a well maintained shopping plaza with ample parking and friendly people. I had no wait with my massage and walk-ins are welcome. Great job, I will be back. Thank you.

Paul P.

Absolutely the best massage I have ever had, she did leave the room a couple times to answer the door but I had my full hour. I cannot wait to visit again!

Plyrdd245 M.

First time getting massage and I will for sure go back. Great place.

Delisha S.

Had an amazing massage by Diana at Rising Sun Spa. She was very professional and I highly recommend!!

Nick B.

4 hands were nice thanks